Privacy Policy
Privacy Policy
This Privacy Policy describes how Kendraura ("we," "us," or "our") collects, uses, and protects the personal information you provide to us on our website. We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of personal information when you interact with our website, place an order, or subscribe to our newsletter. This may include:
- Contact information, such as your name, email address, phone number, and shipping address.
- Payment information, such as credit card details or other payment method information.
- Browsing information, such as your IP address, browser type, and device information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and requests.
- Provide customer support and respond to your inquiries.
- Send you promotional emails and updates about our products and services, with your consent.
- Improve and optimize our website and user experience.
- Analyse and understand how you use our website.
3. Data Security
We take data security seriously and have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your payment information is securely processed through encrypted channels, and we do not store credit card information on our servers.
4. Data Sharing and Third Parties
We may share your personal information with trusted third-party service providers, such as shipping carriers and payment processors, to fulfil your orders and provide necessary services. We do not sell, trade, or rent your personal data to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to access, update, and request the deletion of your personal information. If you wish to exercise any of these rights or have any questions about your data, please contact us at hello@kendraura.co.uk
7. Consent
By using our website and providing your personal information, you consent to the collection, use, and storage of your data as described in this privacy policy.
8. Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy regularly.
If you have any concerns or questions about how we handle your data, please don't hesitate to contact us. Thank you for entrusting Kendraura with your personal information. We value your privacy and are committed to keeping your data safe.
Last Updated: August 2023